ikut4d Privacy Policy

This page describes what we collect when you use ikut4d and how we keep that data protected. We at ikut4d take data privacy seriously. When you register, deposit, or place bets on our platform, you provide personal information—email, phone number, identity documents, payment details. We collect this data only to operate our service, verify your account, process transactions, and comply with legal obligations.

Our privacy practices are transparent. We do not sell your data to third parties. We do not use your information for marketing without your consent. We encrypt sensitive data and store it on secure servers. If you have questions about how we handle your information, our support team can explain our practices in detail.

This policy applies to all users of ikut4d, regardless of location. If you access ikut4d from Jakarta, Surabaya, Bandung, Medan, or Semarang, the same protections apply. We comply with applicable data protection laws in the jurisdictions where we operate.

What Data We Collect on ikut4d

We collect data in several categories when you use ikut4d. Understanding what we collect helps you make informed decisions about your privacy.

Account Information

When you register on ikut4d, we collect your email address, phone number, full name, date of birth, and residential address. This information is required to create your account and verify your identity. We use your email and phone to send account notifications, password resets, and promotional updates (if you opt in).

Identity and Verification Documents

To unlock deposits and withdrawals, we require identity verification. We collect scans or photos of your government-issued ID (KTP, passport, or driving licence) and proof of address (utility bill or bank statement dated within three months). We store these documents securely and use them only for account verification and fraud prevention.

Payment Information

When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or direct bank transfer (mobile banking, local payment, online payment, e-wallet), we collect transaction details—amount, date, payment method, and confirmation code. We do not store your full payment credentials; payment processors handle sensitive card or account data. We retain transaction records for accounting and fraud detection.

Activity and Betting Data

We log every action you take on ikut4d—games played, bets placed, amounts wagered, outcomes, and timestamps. This data helps us calculate your tier status, weekly cashback, and referral bonuses. It also helps us detect fraud and ensure fair play.

Device and Connection Information

We collect information about the device you use to access ikut4d—device type, operating system, browser type, IP address, and approximate location (based on IP). This helps us detect fraud, prevent account takeover, and optimise our platform for different devices.

How We Use Your Data

We use the data we collect for specific, legitimate purposes. We do not use your data for purposes you have not consented to.

• Account management: We use your email and phone to send account notifications, password resets, and security alerts.
• Verification and compliance: We use identity documents to verify your account and comply with anti-money-laundering (AML) and know-your-customer (KYC) regulations.
• Transaction processing: We use payment information to process deposits and withdrawals and to reconcile your account balance.
• Tier and bonus calculation: We use activity data to calculate your loyalty tier, weekly cashback, and referral bonuses.
• Fraud prevention: We use device information, activity patterns, and transaction history to detect and prevent fraud.
• Customer support: We use your account information to assist you with account issues, disputes, or questions.
• Legal compliance: We use your data to comply with legal obligations, including tax reporting and regulatory investigations.

We at ikut4d collect only the data necessary to operate our service fairly and securely. We do not sell your information, and we do not use it for purposes beyond what you have consented to.

Third-Party Processors and Data Sharing

We share your data with third parties only when necessary to operate ikut4d or comply with legal obligations. We do not sell your data to marketers or advertisers.

Payment Processors

When you deposit or withdraw, we share transaction details with payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and banks). These processors handle your payment credentials and are responsible for protecting that data according to their own privacy policies.

Hosting and Cloud Providers

We store your data on secure cloud servers operated by third-party providers. These providers are contractually obligated to protect your data and use it only to provide hosting services. Our servers may be located outside your jurisdiction; by using ikut4d, you consent to this international data transfer.

Legal and Regulatory Authorities

We may disclose your data to legal authorities, tax agencies, or regulators if required by law or if we believe disclosure is necessary to prevent fraud or protect public safety.

Your Rights Regarding Your Data

You have rights over your personal data on ikut4d. You can exercise these rights by contacting our support team.

• Access: You can request a copy of all personal data we hold about you.
• Correction: You can request that we correct inaccurate or incomplete data.
• Deletion: You can request deletion of your account and associated data. Account deletion is permanent and cannot be reversed.
• Portability: You can request that we provide your data in a portable format (e.g., CSV) so you can transfer it to another service.
• Opt-out: You can opt out of promotional emails and marketing communications at any time through your account settings.

Cookies and Tracking

We use cookies and similar tracking technologies to remember your preferences, keep you logged in, and analyse how you use ikut4d. Cookies are small files stored on your device. You can disable cookies in your browser settings, but this may affect your ability to use ikut4d.

We use analytics tools to understand how users interact with our platform. This helps us improve performance and user experience. Analytics data is aggregated and does not identify individual users.

Data Security and Retention

We protect your data using industry-standard encryption and security practices. Sensitive data—identity documents, payment information—is encrypted both in transit and at rest. We maintain access controls and regularly audit our security practices.

We retain your data for as long as your account is active. After account deletion, we retain some data for legal and accounting purposes (typically 7 years for tax records). We delete other data within a reasonable timeframe after account closure.

International Data Transfer

Our servers may be located outside your jurisdiction. By using ikut4d, you consent to the transfer of your data to countries outside your country of residence. We ensure that data transfers comply with applicable data protection laws and that your data receives equivalent protection regardless of location.

Changes to This Policy

We may update this privacy policy from time to time. Changes are effective immediately upon posting to this page. We will notify you of material changes via email or in-app notification. Your continued use of ikut4d after changes are posted constitutes acceptance of the updated policy.

Contacting Us About Privacy

If you have questions about our privacy practices, how we use your data, or your rights, contact our support team. We are available via live chat, email, and phone. Our team speaks English and Indonesian and can explain our practices in detail.

If you believe we have violated your privacy rights or mishandled your data, you can file a complaint with our compliance team. We investigate all complaints and respond within five business days. If you remain unsatisfied, you may escalate your complaint to your local data protection authority.

Summary

We at ikut4d collect personal data to operate our platform, verify accounts, process transactions, and comply with legal obligations. We protect your data using encryption and secure practices. We do not sell your data to third parties, and we do not use it for purposes beyond what you have consented to.

You have rights over your data—you can request access, correction, deletion, or portability. Our support team is available to answer questions about our privacy practices or help you exercise your rights. Our services are available only where local law permits; users are responsible for verifying compliance with their jurisdiction's data protection laws.